After her insurer denied a milder chemotherapy her oncologist prescribed, breast cancer patient Elizabeth Nicholas emailed the CEO — and got it approved 14 hours later. NBC News’ Kate Snow reports. After her insurer denied a milder chemotherapy her oncologist prescribed, breast cancer patient Elizabeth Nicholas emailed the CEO — and got it approved 14 hours later. NBC News’ Kate Snow reports.
Insurance denied her cancer treatment. One email changed everything.Insurance denied her cancer treatment. One email changed everything.

